Part 1 of 2
Emma: I have asked Stuart to help me due to the latest
letter I received from Victoria (UCD579_Emma_Goode) regarding her latest
decision about my capability of Work, and me feeling I have not been heard
fairly.
Emma: This will be posted on both mine and Stuarts Universal
Credits accounts.
Stuart: please respond in kind to any question we raise, and
if you are not sure what we are asking or saying then please let us know thank
you.
Stuart: after 5 working days with no response to Emma’s
grievances, we decided together to take this next step.
Emma: I have uploaded my latest sick note dated from
22/12/2021 to 31/01/2022. I will be continuing to upload these every time I get
one.
Emma: I know that the
GP Mr Mohammed Naiwaz has lied about the points he put in the medical Report.
Emma: I have noticed that you have just copied and paste
from the medical report to the assessment (UCD584 Emma Goode).
Emma: I do believe that you have taken the GPs word over
mine.
Emma: I do want a second opinion on everything that I have
sent, Victoria comments and the GPs medical report.
Emma: I also still give you full consent to come over to my
house and see what I am like day by day because I still don’t know how you can
assess someone just by a telephone conversation and not see their situation at
home.
Emma: Have you received all the paperwork and the feedback
that you have requested? We sent it through the post first class recorded
delivery on Tuesday 14th December 2021. Can I please have a reply to this? I
did take it in to Stephen but he said he did not know who to give it to.
Emma: I have sent you everything twice about my condition
and situation. And yet you still think that I am capable to walk to the job
centre for a meeting or go on training courses. I cannot walk at all.
Part 2 of 2
Emma: If you still want me to attend these meetings at the
job centre then you will need to provide a wheelchair for me. Stuart is more
than happy to come pick one up, bring it home and take me to the meeting.
Emma: I am willing to come to the meetings but not without a
use of a wheelchair. Last time I walked and it was extremely hard and painful
for me. I had to stop twice walking back home because of the pain I was in from
all the walking. I also spent the next 3 days in bed suffering in pain from it
more than usual.
Stuart: I will word this differently to Emma. We both want
to show WILLING, and will do anything to honour all your requests, but Emma
walking all the way to your office will cause me concern for her safety and
wellbeing, and I am begging you not to do this. Instead, if there is someone or
somewhere in Redditch Town Centre that will hire us a wheelchair, I will gladly
go and get it, pay for the hire, make sure emma gets to your requested
appointments, and will get her back safely and responsibly. I did consider dial
a ride, but I don’t know if they can get close enough to your office. If there
are other options please let us know. If you however insist on her walking
there, I will have no other option but to seek outside legal advice. I feel she
is not fit to walk to your office.
Stuart: I believe that Mr Mohammed Naiwaz has lied and made
up evidence and information.
Stuart: As per a Licensed GP’s oath to the patient I now
believe the GP should be reported or investigated by the relevant regulatory
authorities, as I believe a gross error of judgement as taken place, possibly
worse.
Stuart: I am now requesting a formal complaint procedure by
universal credits to do with why Victoria or the gp or UC didn’t to reply or
answer any of Emma’s concerns or grievances in her info regarding the GP
medical Report and the assessment.
Stuart: I also believe Victoria based her new assessment on
the same gps info, and I am again informing you I believe some of it to be made
up and lies.
Stuart: how do we start an investigation or formal complaint
please? Who do we talk to or go to?
Stuart: who else did the gp speak to regarding Emma’s
condition? Please supply notes or minutes, statements, recordings, or whatever
info you can.
Stuart: we should be reviewed again, by a competent and
honest gp, with a renewed telephone call with Emma, and me there if you so
wish. But I will only involve myself now by invitation.
Stuart: we have requested help from home help from Worcester
County Council help, to help us with john at school, and Emma’s ongoing
condition, and they will be coming over on Wednesday 5th January 2022 at 10am.
Stuart: I would like to know if we are entitled to legal aid
and where do I have to go online to get more info. I have come to the
conclusion we may need some legal assistance in the treatment of Emma’s
condition going forward.
Merry Christmas and a Happy New Year
Emma and Stuart
