Mrs Emma Goode, 35 Archer Road, Redditch, B98 8DN, 07383109492, 21/02/1990,
Wednesday 19th January 2022
Please keep this letter on my file for future reference
This letter is an update from the previous letter that I sent by recorded delivery on Tuesday 11th January 2022. I have received an email from St Stephens Medical Partnership on Tuesday 18th January 2022 saying that you are currently investigating my last letter I sent to you.
I sent an email to PRESCRIPTIONS, M81001 (NHS HEREFORDSHIRE AND WORCESTERSHIRE CCG) on Friday 14th January 2022 at 8.48am for a new repeat prescription of 60 Tramadol.
Later that day I received a text message from the surgery at 12.31pm which stated and I quote:
"Dear Mrs Goode
With regard to your recent prescription request, the GP has requested you contact the surgery by telephone only to book a GP telephone consultation to dis cuss this matter further.
Thank you, St Stephens Medical Partnership"
So I phoned the surgery at 1.30pm to book a telephone consultation about my recent prescription request. I was first told that I can have a telephone consultation on Monday morning. I explained how I thought it was about my recent prescription request and I needed a call this afternoon. I was then told a doctor will phone me between 3 and 4pm.
A doctor by the name of Dr Whasir phoned me at 3pm. She said that she was a locum doctor. Below are the notes from the telephone conversation we had:
Dr Whasir asked me what the call was for and how she can help me. She told me that she was told just to ring me and had no information on what the call was about.
I explained to her about the email I sent in the morning requesting for a new repeat prescription of 60 Tramadol. I then told her about the text message I got at 12.31pm.
Dr Whasir asked why I needed the Tramadol. I told her that I got Endometriosis and that I needed the Tramadol for the constant excruciating crippling stabbing pains I suffer with all day every day.
Dr Whasir told me that my last request of 60 Tramadol that I requested on Tuesday 4th January 2022 was rejected. Can you please tell me why this was rejected? NEED A REPLY TO THIS QUESTION.
I explained to Dr Whasir about all the hassle I was having with my Tramadol. I also explained that I needed 60 Tramadol and not 30 Tramadol.
Dr Whasir asked me how long 30 Tramadol would last me. I told her a week.
Dr Whasir then asked me how long 60 Tramadol would last me. I told her properly about 2 weeks.
Dr Whasir then asked how many Tramadol I take in a day. I told her sometimes its 4 but lately it has been 5.
Dr Whasir said she was working out the amount of Tramadol I take in a day. She then said that I was right about the amount of Tramadol I should be having and that I should be having 60 Tramadol and not 30 Tramadol.
Dr Whasir told me that she put my prescription back up to 60 Tramadol and sent it over to the Pharmacy. She explained that it will be ready to be collected on Saturday morning.
Dr Whasir explained about the side effects. I told her that out of all the medications I have had in the past, Tramadol is the only one that has never gave me any bad side effects.
You have now got an actual doctor stating that I should be having 60 Tramadol every time not 30 Tramadol. I would like this noted on my file and on your records for future reference.
Please can you make sure that my prescription of 60 Tramadol remains at 60? Unless we have a consultation and we both agree to reducing the amount down.
My partner Stuart went to the Pharmacy on Saturday 15th January 2022 and collected my prescription. I did receive my 60 Tramadol.
I would like to say a big thank you to Dr Whasir for her co-operation and understanding, as well as confirming and acknowledging that 60 Tramadol is a reasonable accepted amount for my current status and condition.
I would be very grateful if you can reply within next 7 days to both this letter and my last letter. Thank you for sending me an email telling me that you looking into my concerns regarding my Tramadol.
Thank you for your co-operation
Mrs Emma Goode