reply to To Scott @ Wrexham Service Centre

 

To Scott @ Wrexham Service Centre

 

''Regarding your first journal message neither Legal Aid nor Shopmobility is outside the scope of Universal Credit''

 

i was hoping legal aid might help us get gp or civil service accountability regarding emmas condition, as well as treatment. i didnt intend to use it for the jobcentre or jobcentre gp issue. so again, if theres help please let me know via url thank you. if legal aid doesnt apply to us in this context then please accept my appologies for the mistake on my part.(or derivatives of legal aid thereof)

 

 

 

''Regarding the Freedom of Information request is this regarding your Universal Credit claim?''

 

No, in all honesty it was to do with your GP in question and victoria but as this has now been made clear to me by the manager at the job centre that an foi cannot be used in this context, i believe the FOI request should be cancelled and made null and void by myself. the foi request was intended to get a response from anyone at universal credits or dwp and it did, so please accept my appologies for the foi request and please assume it is no longer required thank you.

 

i instead want he matter to be dealt with as a formal complaint as originally declared and intended by myself and emma, BUT if you or the job centre can give me your assurances you will do everything in your reasonable best efforts to try to prevent this happening to anyone else again, then please deal with it as an internal matter that needs no more response from you to us except for maybe a small aknowledgment to us the matter has been dealt with. i did say this to the manager yesterday.

((we were disgusted and upset at the treatment of emma tbh, but yesterdays meeting has more than made up for that mistake now.))

 

 

 

''Regarding your second journal message your compliant against the GP is outside the scope of Universal Credit.''

 

if so, and theres nothing you can do at all internally, even though he technically was employed by yourself to act or deliberate on your behalf at the time, then i must ask for his full name and license number as a registered gp so i can take it up with the relevant governing authority. if you cannot deal with this matter internally and decisively, then i will take it up with the relevant governing body or whoever that is. please advise here if you know who. has this never happened before? if you cannot deal with this then who can? does dwp know who can deal with this? do you know who i got to next please?

 

 

 

ps. please thank the staff for yesterday, and let the wonderful lady know that emma and i actually made a realisation that we could hire a wheelchair and go out for an hour or two around the town. so something very positive happened as a consequence of yesterdays appointment. thank you very much. god bless you all.

CLICK TO OPEN FILE

Notes from Telephone Conversation with Dr Whasir

 

Notes From My Telephone Conversation With Dr Whasir

 

Dr Whasir asked me what the call wqs for and how she can help me. She told me that  she was told just to ring me and had no information on what the call was for.

I explained to her about the email I sent in the morning requesting for a new repeat prescription of 60 Tramadol. I then told her about the text message I got at 12.31pm.

Dr Whasir asked why I needed the Tramadol. I told her that I got Endometriosis and that I needed the Tramadol for the constant excruiating crippling stabbing pains I suffer with all day every day.

Dr Whasir told me that my last request of 60 Tramadol that I asked for on Tuesday 4th January 2022 was rejected and that I only got 30 Tramadol.

I exlained to Dr Whasir about all the hassle I was having with my Tramadol. I also explained that I needed 60 Tramadol and not 30 Tramadol.

Dr Whasir asked me how long 30 Tramadol would last me. I told her a week or less.

Dr Whasir then asked me how long would 60 Tramadol would last me. I told her properly about 2 weeks.

Dr Whasir then asked how many Tramadol do I take in a day. I told her sometimes its 4 but lately it has been 5.

Dr Whasir said she was working out the amount of Tramadol I take in a day. She then said that I was right about the amount of Tramadol I should be having. She also said that I should be having 60 Tramadol and not 30 Tramadol.

Dr Whasir said that she put me prescription back upto 60 Tramadol and sent it over to the Pharamcy ready to be collected on Saturday Morning.

Dr Whasir explained about the side effects. I told her that out of all the medications I have had in the past, Tramadol is the only one that has never gave me any bad side effects.

CLICK TO OPEN FILE